Senior Systems Analyst (Trac Media Services, Tucson, AZ 3/95 - 8/97)

• Responsible for multi-user system used for public television on-air fundraising. Provided on-site and off-site hardware and software support. Designed and created graphical reports. Coordinated installation of systems.
• Responsible for multimedia product that monitored phone calls during on-air fundraising. Maintained software, purchased hardware, assembled and tested systems. System used nationally.
• Created database systems for membership analysis and custom research programs for over 350,000 records.
• Assisted and trained programming staff and computer operations personnel.